Privacy policy.
Privacy Policy
Effective Date: 19 June 2026
Welcome to Born Ready Baby. We are committed to protecting your privacy and ensuring a safe online experience for all users. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, purchase our hypnobirthing courses, and use our services.
By accessing or using bornreadybaby.com, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please refrain from using our website or services.
1. Information We Collect
We may collect the following types of personal information when you interact with our website:
Personal Identifiable Information (PII): Your name, email address, phone number, billing information, and shipping address (if applicable).
Payment Information: Credit card details and billing addresses, processed securely through payment processors such as Stripe and Paythen.
Course Interaction Data: Information on the courses you enroll in, your progress, and any feedback you provide.
2. How We Use Your Information
We use the information we collect for the following purposes:
To Process Payments: We use Stripe and Paythen to securely process payments for your course enrollments. Your payment information is directly handled by these third-party services and is not stored by us.
To Provide Services: To deliver the hypnobirthing courses, communicate course-related updates, and respond to inquiries or requests.
To Improve User Experience: Analyze your interactions with our website and courses to enhance our offerings.
To Send Emails: With your consent, we may send you marketing emails, course updates, and other relevant communications via Flodesk.
3. Payment Processors
Stripe: We use Stripe to process payments securely. Stripe may collect personal information, including credit card details, billing address, and other information necessary to process your transactions. Please refer to Stripe’s Privacy Policy for more details on how they handle your data.
Paythen: We also use Paythen to process payments for our services. Paythen handles your payment data and personal information securely. For details on how Paythen collects and processes your data, please refer to their Privacy Policy.
4. Email Marketing (Flodesk)
We use Flodesk to send email communications, including newsletters, promotional offers, and updates about your courses. By providing your email address, you consent to receive emails from us via Flodesk. You can unsubscribe from these communications at any time by clicking the unsubscribe link in any of the emails you receive. For more information about how Flodesk handles your email address, please refer to their Privacy Policy.
5. Cookies
We use cookies to improve your experience on our website. Cookies are small data files that are stored on your device to track your preferences and usage patterns. You can control cookie settings through your browser, but disabling cookies may affect some website functionality.
As part of our compliance with the UK GDPR, we ensure that you are informed about the use of cookies on our site and request your consent where necessary.
6. Legal Basis for Processing Personal Data
Under the UK GDPR, we are required to have a legal basis to process your personal data. Our legal bases for processing your personal data include:
Contractual Necessity: Processing is necessary for the performance of a contract, such as when we process your payment for courses or deliver the services you request.
Consent: We may process your personal data based on your consent, such as when you subscribe to our newsletter or provide us with your contact details.
Legitimate Interests: We may process personal data where we have a legitimate interest, such as improving our services or marketing our courses, provided this interest is not overridden by your rights and interests.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting obligations. After that, we will securely delete or anonymize your data.
8. Data Security
We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the internet is completely secure, so we cannot guarantee the absolute security of your data.
9. Your Rights Under the UK GDPR
As a data subject under the UK GDPR, you have the following rights regarding your personal data:
Right of Access: You can request a copy of the personal information we hold about you.
Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal information we hold.
Right to Erasure: You can request that we delete your personal data, subject to certain legal exceptions.
Right to Restrict Processing: You can request that we restrict the processing of your data in specific circumstances.
Right to Object: You can object to the processing of your personal data, including for direct marketing purposes.
Right to Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.
If you wish to exercise any of these rights, please contact us.
10. Third-Party Links
Our website may contain links to third-party websites, products, or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.
12. Data Protection Complaints
We are committed to protecting your personal information and complying with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and the Data (Use and Access) Act 2025.
If you are unhappy with how we have collected, used, stored or handled your personal information, we encourage you to contact us so that we can investigate and resolve your concerns as quickly as possible.
How to Make a Complaint
You can submit a data protection complaint by contacting:
Email: bornreadyhypno@gmail.com
Please include:
your name and contact details;
details of your concern;
any relevant dates or correspondence;
how you would like the matter resolved (if applicable).
What Happens Next
Once we receive your complaint we will:
acknowledge receipt within 30 calendar days;
investigate your complaint fairly and impartially;
contact you if we need further information;
keep you informed if our investigation is ongoing;
provide you with a written outcome without undue delay, including any actions we have taken or reasons for our decision.
Where appropriate, we will take steps to rectify any issues identified and improve our practices.
Your Rights
Making a complaint does not affect any of your rights under UK data protection law, including your rights to access, correct, erase or restrict the use of your personal information where applicable.
Requests relating to your individual data protection rights will normally be responded to within one calendar month, unless the law permits an extension because the request is particularly complex or multiple requests have been made.
If You Are Still Unhappy
If you remain dissatisfied after we have responded to your complaint, or you believe we have not handled your personal information in accordance with data protection law, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's independent supervisory authority for data protection.
Information about making a complaint can be found on the ICO website:
https://ico.org.uk/make-a-complaint/
You may also seek a judicial remedy where permitted by law.